We provide a service-led solution for transportation companies who want to take control of their data.
This results in:
– Improved business performance and understanding
– Confident decision-making from reliable data
– Turning your telecoms company’s data into insights and actions
Why does the telecoms industry need Data Analytics Consultancy?
- To make informed decisions from customer behaviour
- To forecast properly and keep track of trends
- To improve both performance and productivity
Benefits of Data Analytics for Telecoms
Network Optimization
Data analytics can help telecom companies to analyse traffic patterns, identify bottlenecks, and predict future network demands. This leads to optimized network operations and improved service quality by ensuring bandwidth is allocated efficiently and potential issues are addressed proactively.
Customer Experience Enhancement
By analysing customer data, telecoms can gain insights into subscriber behavior, preferences, and satisfaction levels. This enables personalized service offerings, targeted marketing campaigns, and improved customer support, leading to higher customer retention rates and increased loyalty.
New Revenue Streams
Data analytics enables telecom companies to understand market trends, customer preferences, and emerging opportunities, helping them to introduce new products and services, tailor offerings to meet specific customer needs, and explore partnerships or expansions into new markets.
Fraud Detection and Security
The telecom industry is often targeted by fraudulent activities. Data analytics can be used to identify unusual patterns or behaviours that may indicate fraud or security breaches, allowing for immediate action to prevent losses.
Churn Prediction and Prevention
By analyzing customer data, telecoms can identify at-risk customers who may be likely to switch to a competitor. This allows for the implementation of proactive strategies to retain these customers, such as personalized offers or improvements in service quality.
Why choose Select Distinct as your Data Expert?
- We’re service led, rather than product-led
- Registered Management Accounting practice
- We specialise in Database Management for businesses wanting to get the most from their management accounting and analytics
- We work directly with your employees to upskill your team
Our experience in Telecoms
David Laws has experience in Telecoms
David studied Engineering, Science and Technology at Loughborough University and then continued to study and gain vocational consultancy experience at the University of Cambridge on the Advanced Course of Design Manufacture and Management. David’s early career was mainly in Leadership roles in FMCG manufacturing company’s. These roles focussed on days and shift management of teams in the production of food, drink and pharmaceuticals.
These roles involved responsibility for the short term and long term targets and strategy, as well as managing the day to day operation of teams of 30 to 120 staff. This involved interaction across the businesses in order to meet the and develop the departments KPI’s.
During this time David was involved in numerous projects. David used his technical and project management skills to drive process improvements in large organisations including Boots, Kerry Foods and Catalent. These projects included day to day implementation of continuous improvements methodology’s, as well as major engineering capital projects, labour saving and quality improvements.
David transitioned into data analysis and MI reporting roles. His initial role was supporting the retail and dental departments in 3M with their Excel point of sale (POS) reporting. To improve performance data availability and department performance saw him learn and develop ETL and database software skills. Data was presented in Office 2013 (the prequel to Power BI), allowing details analysis of POS as well as gate sales.
David has since worked ingesting data, turning this into actional insights and improving business performance. These contract roles have seen him supporting in cross section of industries, including Energy, FinTech and casual dining.
Projects included:
- Optimising the outbound call routines as Crystal Specialist Finance to increase sales.
- System integration at Digital Space (formerly Timico) focussing on the Salesforce, ServiceNow and Unity billing systems.
- Creation of inbound call scorecards for Robin Hood Energy
Since moving to Select Distinct in 2022 David has worked with a number of clients across a range of industries.
cluded projects involving fleet management monitoring.
Why choose Select Distinct as your Data Expert?
- We’re service led, rather than product-led
- Registered Management Accounting practice
- We specialise in Database Management for businesses wanting to get the most from their management accounting and analytics
- We work directly with your employees to upskill your team
